Cancellation Policy

Powerswift Voltverse aims to provide our customers with flexibility and convenience. This Cancellation Policy outlines the terms under which orders can be canceled and the steps to follow for cancellations.

1. Cancellation Before Shipment

Orders can be canceled at no cost if the cancellation request is made before the order has been shipped.

To cancel your order, please contact us as soon as possible with your order details via:
Email: contact@powerswiftvoltverse.com

2. Cancellation After Shipment

Once an order has been shipped, cancellations are not allowed.

In such cases, you may refer to our Return and Refund Policy for assistance if you no longer want the product or there is an issue with it.

3. Custom Orders

Custom or made-to-order items, such as specially cut cables or wires, cannot be canceled once production has started.

4. Refund for Canceled Orders

For eligible cancellations, refunds will be processed back to your original payment method within 5–10 business days.

Please note that processing times may vary depending on your bank or payment provider.

5. Contact Us for Cancellations

For cancellation requests, please provide the following information:

Order number
Contact details
Reason for cancellation (optional)